Drumstick tree
Landscape&Lawn Care
Call us now: 817-980-1878
Have questions?
01
Q. – Do you bag the clippings when you come to cut the grass?
A. – We try to mulch the clippings as much as possible, however if after making a couple passes with the lawn mower and it looks like it’s going to leave clumps, we do put the bag on. If you would like us to bag every time there may be an additional charge.
02
Q. – What do you do with the debris collected from my property?
A. – We leave the grass in bio-degradable paper bags in the same area as your normal trash pickup. We also cut and bundle branches to length, all within city specs. We do charge additional to haul off your debris if you do not want it left for trash pick up.
03
Q. – What does your 24 hr Guarantee mean?
A. – It means that if you’re not happy with any service we perform, call within 24 hrs and we will go back and fix or redo whatever does not meet your satisfaction. Otherwise we will just catch it the next service. Regardless we want you happy. After the 24-hour period has expired, all work will be considered to have been completed satisfactorily.
04
Q. – Why are monthly winter lawn services needed?
A. – The winter months are November through February, and a weekly service is not necessary unless you over seeded with winter rye grass. For everyone else that doesn’t have winter rye a monthly service is necessary to stay on top of the leaf collection process and keep it looking fresh and tidy for the holidays and family gatherings. However if you have excessive leaves or don’t wish to wait until the next monthly visit, you may request an extra visit for an additional charge..
05
Q. – What if there is a holiday or it rains?
A. – Sometimes it rains in the morning and weather permitting we still work in the afternoon, sometimes it is a complete washout and we will come the next day. Regardless we try to keep coming until you’re done for the week. If the ground is damp, we can still mow, however we will have to bag it to prevent grass clumps. If there is an observed holiday during the work week all services will be pushed forward a day.